TIPS on INTERACTING directly WITH THOSE IN NEED

Catholic Charities of Acadiana acknowledges that churches, faith communities, schools, and community organizations are often on the front lines of receiving those in critical need. We believe a compassionate response is essential to living the Gospel we proclaim. We are so grateful to collaborate together with you to be the hands and feet of Jesus to our neighbor in need!

How to Engage with Those in Need

Encounter Attentively
Smile. Ask for a name. Listen actively. Receive with openness and without judgment.

Engage Compassionately
Be calm and positive. Show respect for the human dignity of the individual before you. Demonstrate compassion. Offer a drink or snack if appropriate. Be clear about how you can help. Be clear about how you cannot help and when a referral is necessary. Be direct while still being kind. Prioritize the self-directed action of the individual in need.

Pray Fervently
Our Catholic faith teaches us that human beings are composed of body and soul, and that through prayer we raise our hearts and minds to God. If the individual you are assisting would like prayer - pray aloud together. Pray for the individual in your personal prayer. Pray for the needs of those who experience suffering, poverty, or injustice in the context of prayer in your faith community. 

The Services We Offer

Emergency Financial Assistance

Food Assistance

Emergency Shelter

Hygiene Services

Immigration Legal Assistance

Critical Home Repairs

Short & Long-Term Disaster Response

Deaf and Blind Interpretation

Visit our Get Help page for more information on these services.

Connecting Those in Need with Service Providers

9-1-1

For emergency medical assistance or for well-checks for an individual who is in physical danger.

Catholic Charities of Acadiana
The client must call personally to inquire about services.

Phone: (337) 235-4972
Availability: Weekdays from 8 am-3 pm, excluding holidays
Note: This is Catholic Charities of Acadiana’s main number through which potential clients can inquire about services. When prompted, select the option that best matches the need.

For Emergency Shelter, call (337) 706-4619. Available 24/7

232-HELP

Phone: (337) 232-HELP
Website: 232-help.org
Availability: 24/7
Note: 232-HELP is a local social service resource hotline connecting individuals with available services that match their needs in a location accessible to them.