Catholic Charities of Acadiana’s Integrated Data and Analytics (IDA) department houses the regional administrator of the Homeless Management Information System (HMIS) implementation used to record and share information among service-providers throughout the Acadiana Region and the state.  This statewide software solution is an intranet SQL database system that can be accessed anywhere there is internet availability.  The statewide system is governed by the Louisiana Services Network Data Consortium (LSNDC) and utilizes Mediware Information Systems’ Servicepoint® database software which provides client tracking, fund management, referral and service tracking, a resource database, and has an extensive reporting capacity.  CCA currently provides training, technical support, and data analysis to over 54 different programs in an eight parish area.  CCA continues to expand the system by incorporating other human services, disaster recovery, and coordinated assessment providers, thereby increasing the usefulness of the system as a client database and service management tool. As well, the IDA department is expanding into other data management software such as SalesForce to provide important information to drive executive decision making and provide superior client services.  

Service organizations and professionals who are interested in learning more about HMIS and how it can assist in their missions, or who would like to see a demonstration of the system in action are welcome to contact the IDA office.


IDA Support

405 St. John Street
Lafayette, LA 70501
337.235.4972 ext. 106